324 Reviews Found
Confirmed Service Customer
I brought my vehicle in for a simple battery problem and ended up leaving with much more done than necessary.
Bridget G.
Black Creek
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Confirmed Service Customer
Friendly, efficient and professional service!
Pamela V.
APPLETON
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Confirmed Service Customer
I arrived with a check engine light on with no appointment. They took it in and hooked it to run a diagnostic check and fix it immediately.
Michael S.
Ashwaubenon
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Confirmed Service Customer
Very helpful, professional, worked with us. Love Bergstrom!
Ann S.
Greenville
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Confirmed Service Customer
Was there for recall work on both of our vehicles. We live an hour and 15 minutes away. My truck went fine but they didn’t order all the parts for my wife’s equinox side detection mirror upgrade. So we had to leave the vehicle overnight and drive back down the next afternoon. I would presume GM lists parts needed for these so why didn’t everything get ordered. We were given an excuse of “this is the first one of these we have done “. After I complained about having to drive back down the guy gave us $20 off our oil change that we also had done
Christopher G.
Peshtigo
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Confirmed Service Customer
Got in on time …… service was done in 1/2 of the estimated time…… very friendly,professional customer service and care……excellent staff
Donald P.
CLINTONVILLE
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Confirmed Service Customer
Timely, efficient, and work done to order. You value customers time, and you make the experience enjoyable!!
Roland G.
Appleton
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Confirmed Service Customer
I was in and out within 30 minutes for a scheduled oil change and tire rotation.
Ralph R.
Menasha
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Confirmed Service Customer
Scheduled the meeting 2 hours in advance, I showed up and I was In and out in 30min.
Peter W.
SHIOCTON
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Confirmed Service Customer
They listened to what I had to say, and did figure out what was wrong with my truck. They got it back on the road with no issues. Very happy with the service!
Charles C.
Appleton
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Confirmed Service Customer
Extremely efficient. Gabriel did a great job. Even “the guy” before me said, “wow, that was fast”!
Jay S.
Lakewood
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Confirmed Service Customer
I was a little disappointed that it took so long to get the part that was needed. Unfortunately, that is the reality of our economy right now.
Darrel U.
Greenville
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Confirmed Service Customer
I had the wrong repair in June, charged about $194.. Had to come back for the correct repair a week later covered under warranty. Was told someone would follow up with me on my feedback, (no call).. I left a message with Service Manager, no call back.. finally got a hold of Manager on an additional call agreed I would get refunded $100, didn't happen. Called again, said I would get refunded $100 still nothing now after 15 days. Very poor customer service on this repair and communication. I give up, my time is worth more than 100 bucks.
Scott H.
Appleton
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Confirmed Service Customer
For the second time the tire air pressure was not adjusted when tires were rotated. I tow a large camper and it could have been hazardous if the tires were inflated incorrectly.
Ronald W.
Appleton