Confirmed Service Customer
Service department was fine. The problem I had was my truck was coming in for service recall. The night before the service my wife came home with nail in tire on our Yukon. I called a little after 5 p.m. and receptionist put me on hold , then on hold again and again and then hung up on me. I called back again and same receptionist put me on hold again. I stated I just had to talk to service to get answer if I could send rim and tire in with truck service. On hold again said she would find someone in service. Came back on line 10 minutes and was told no one left in service department. Service department hours are until 6p.m. I was on hold for more than a half hour. Very Disappointed I wasn’t told right away no one left in service department right away.
Chad C.
APPLETON,
WI
Business Response
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