333 Reviews Found
Confirmed Service Customer
prompt courteous service with any questions ansered as well.
Thelma R.
Appleton
Was this review helpful?
Confirmed Service Customer
Service seemed fine. I made an appointment, and it was 45 minutes after the time before my vehicle was started. So I was there for 90 minutes.
Steven V.
Appleton
Was this review helpful?
Confirmed Service Customer
I came in to get new tires put onto my truck and normally it takes about an hour and half and it took them over three and half hours to take the old tires off the rims and then to mount and balance my new tires. About an hour and half into the appointment they sent me the multi point inspection and they had my tires off the truck but they were just sitting on the ground and looked like they didn’t start taking my old tires off the rims. I was not pleased or happy on how long it took. I asked about two hours in if they were done yet and the service writer said they technician would be done in about a half hour. But 30 minutes went by then 45 minutes went by then an hour went by so i went back up to the service writer and said I needed to get going because i had an appointment i needed to get to and he told me the technician would be done in a half hour.
Carter M.
NEENAH
Was this review helpful?
Confirmed Service Customer
Person was courteous and explained everything. I had an appointment and was in and out as expected. Why did I have to provide my name and address at checkin when all that was in my appointment? Kind of annoying and redundant.
Paul H.
Appleton
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Great service! Both shuttle drivers were amazing!
Lisa B.
Appleton
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Staff we had personal contact with were excellent and would definitely recommend. However we requested shuttle service when we called, it was not available. Everything else was just fine.
Betty D.
GREENVILLE
Was this review helpful?
Confirmed Service Customer
Went to express lube, only dissatisfaction was the my truck was complete, sitting in completed area. I was not notified until 20 minutes later. Work on time management
Robert A.
NEENAH
Was this review helpful?
Confirmed Service Customer
As always,Great service, Clean waiting area and friendly and courteous employees
Rick S.
APPLETON
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Very timely visit, had me in and out in about 35 minutes. Awesome
Scot S.
Appleton
Was this review helpful?
Confirmed Service Customer
It would be nice if they would run the vehicles through a quick car wash after the service
Heather B.
Appleton
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Went to Express Lube facility in Appleton. Gabe was professional and courteous. Did a nice job explaining what was performed on my vehicle. His position is not the easiest when dealing with the public, he does very well.
Jeff A.
Menasha
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Did not like you have to pay bill on your phone. I’m old-school. Also this is the first time ever when I got home and parked my car the next day there was all oil on my garage floor which I was not happy about as my house is only three years old, don’t know how much more it’s going to leak or if I have to go back in as I’m waiting to see if it was all slopped from you guys. I have not been out since the oil change.
Debra G.
GREENVILLE
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
It was very quick and everyone was very nice.
Bernerd G.
Brillion