Confirmed Service Customer
Extremely poor communication from the service department through the entire 5 week ordeal of getting a truck repaired. Once the truck was complete, the invoice was $2,600 higher than the estimate, and nobody ever bothered to ask for authorization. When the dealership General Manager was advised of the problem he assured me he get into it and reach out to me with findings. Its been 10 days, no communication. This is a dealership to avoid.
Curtis H.
Hortonville,
WI
Business Response
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