Customer Reviews

They got me in and out in a timely manner, with no issues.

Quick. Always enjoy the complimentary refreshments and Wifi.

Always great service! Nick C. Knows how to take care of a guest. Love my GMC!

Service was quick. Staff was friendly and knowledgeable.

This experince was good, with Erik, but we had a prior experience with a gentleman who would not asisist us at 7:45 pm, this was a negative experience and we took a few months to come back and take a look after this. Erik was very helpful and not pushy with his sales tactics which was a relief this time .

Update was completed quickly and efficiently. Also representative helped me with my blue tooth.

GREAT

Very good service and courteous sraff

Impeccable prompt and accurate service. Like airways!

I would recomend service at Bergstrom to any one.

At a previous visit I had the tires rotated.After doing that the car had a vibration . I took it back and paid $58 for tire balancing. The service adviser at the lube express proceeded to tell me how he was brought there from another location to save the operation!!! When the car was finished he told me that one tire was very difficult to balance probably because a belt had shifted. I said belts break but don't shift.He responded he only told me what the mechanic said. He then assured me that everything was definitely o.k. The car still has a vibration $58 later. I then talked to another advisor who said to make an appointment to look into the problem, however they were booked for the day and I was going out of town for the weekend. I decided to come in the next week. Not the kind of service I expect from Bergstrom. Bring back service Mgr. Mitch!!

Made the appt., parts were in, done before promised and for less than expected. Nick and his team did a great job.

professional

I didn’t expect to be towing my newly purchased vehicle to be serviced within three months of purchase because it wouldn’t start, especially when it is certified pre-owned.

routine checkup and oil change...also replaced air filter....always good service there

Very satisfied with the service

just an oil change

Very helpful and friendly staff. Understood my problem and and came up with the best solution for me.

A1

Top notch service!