I have had really good experiences as far as customer service and work done. The only issue I have had is seeing my car parked and finished and no one coming to get me. I have had to go and ask for it. Also I believe my car should be washed when finished as every other dealership I have gone to always washes vehicle no matter what service as been done. I really feel Bergstrom should offer this as part of the service at no cost. Thank you
Time taken for an oil change was fine. The guy told me how long it would be and he was very close. In the past at other Bergstroms, I have always gotten a car wash with my oil changes without having to ask but at this one, this is my second oil change in a row where they didn’t wash my car. I thought it was complementary with any service, guess not.