Customer Reviews

Third purchase in 3 years very satisfied, Erik has always made it a easy experience and is the only one I will do business with.

Such great customer service and have nothing to complain about! Thank you, thank you, thank you!

The guy that checked me in told me that they were behind and then talked me out of a car wash because it will be longer.

Very knowledgeable and friendly. Things went very smoothly.

Ryan Dewilde was great! Very professional, knowledgeable, and friendly. I love my Acadia!

Leasing vehicle that was in the customer courtesy program - only 30% oil life remained when I took this vehicle off the lot. About 1 month into owning the vehicle and less than 1,000 put on and I have to schedule an oil change. I had an unfortunate tire issue and needed a new tire. I was able to get into service the next day. While in the service office, the mechanics were cussing loudly and could be heard. When I came back to pick up the vehicle 4+ hours later, the paperwork was not ready. I got to the vehicle and the spare tire had not been put back - I had to wait another 1/2 hour for them to do that. I worked at Bergstrom from 2004-2008 and if any of this happened back then, people would have been out of a job. Company-wide values and standards must have changed.

Good price and quick service from Ryan DeWilde.

had both cars in for repair and warranty work...everything was great....

Good. Technicians caught a leak in my right front strut upon inspection. Took a little longer then first thought.

Clean and friendly. Quick

Outstanding service, and professionalism.

Fast and friendly service. Really helpful and I needed that. Was able to utilize the tow service since I had surgery. Great piece of mind

Steven did a great job in communicating my service progress.

I just needed an oil change. My appointment was for 2:50. I arrived at 2:40 and I didn't get out of there until 4:15. Just way to long for just an oil change.

Unable to determine the cause of my radio problem. GM was consulted and had no solution.

Friendly organization great technicians

Friendly greeting. Did not try to oversell. Like it when the vehicle works when you drive away and another problem does not magically appear that was not there when you drive in to get service.

Very helpful and friendly.

Purchased last 3 cars there

When we arrived, the designated drop area was not marked. This was part of the contactless process. Also, employees wearing mask should also wear it to cover their nose too. Just a few suggestion to improve. The rest of the experience was great!