Customer Reviews

I have had really good experiences as far as customer service and work done. The only issue I have had is seeing my car parked and finished and no one coming to get me. I have had to go and ask for it. Also I believe my car should be washed when finished as every other dealership I have gone to always washes vehicle no matter what service as been done. I really feel Bergstrom should offer this as part of the service at no cost. Thank you

They were able to get me in right away for what I thought was a serious issue. Corey and Brian were able to take care of it right away and get me back safely in my car.

Told a different story everytime we go in for an oil change.

We were very satisfied. The dealership is top notch.

they had my truck done quicker than they told me it would be. I used the express lube. I like the express lube because of my job.

Quick service, was completed in less time and under the estimated cost

Was charged $7 more than quoted price on an oil change and service department declined to accept 2 gm sponored coupons with the dealership logo-Bergstrom

Both my boys had their cars in on the same day. They took care of them in a timely manner and had excellent service. They are very happy.

friendly and professional

well done

Your customer service is excellent! I love working with your service department as well as Erik who’ve I’ve been worked with for my last 2 vehicles.

Nothing to add.

The staff starting with the receptionist, sales rep, finance rep and the GM were nothing less than professional at all times. I never felt any pressure to buy and will defiantly go back.

The staff was great. The recall was fixed quickly, and with a free wash!

Frank Beach was excellent to work with.

Time taken for an oil change was fine. The guy told me how long it would be and he was very close. In the past at other Bergstroms, I have always gotten a car wash with my oil changes without having to ask but at this one, this is my second oil change in a row where they didn’t wash my car. I thought it was complementary with any service, guess not.

completed on time!

Very good

My car was ready before the time promised. The waiting room had cookies and coffee, soda, water and tea!

Great