Confirmed Service Customer
The service manager never called or communicated in the three weeks I dealt with him. I tried to set up an appointment with him three times and he never confirmed any of them. I was also never told about the deductible I had to pay. I specifically asked what I could need to pay up front, including deductible, and he told me there was no deductible and everything done would cost me nothing, that it would all be covered under warranty. Then when I got my car back there was residue from the work they did smeared all on the exterior of my vehicle. I ran it through the car was on my way home and it still didn't come off. I had to take a towel and scrub it off. Definitely not impressed.
Madelyn S.
SHERWOOD,
WI
Business Response
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