Confirmed Service Customer
Horrible experience you guys really dropped the ball. This is strike 3. Strike 1you lost my Cadillac for over a month only to find out you let Kolosso take you try to make it right by giving me tires. Strike 2 my daughters get an oil and the tech forgets to torque let alone tighten the lugnuts, she was supposed to get a refund never happened. Strike 3 she gets an oil change and leaves with the engine light on which wasn't on when she brought it there. She is told it's fine no big deal. Then the manager calls and says what do you expect it is old and has x amount of miles. I don't expect my vechicle to go out worse then when it goes in. The whole situation was a joke.
Nick K.
NEW LONDON,
WI
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Excellent service. Great communication and the shuttle drivers were polite.
Confirmed Service Customer
Had a recall on my vehicle. Someone ordered my part called me when it came in and then called to schedule my appt. Asked if I needed a ride. Dropped o...