Confirmed Service Customer
Service tech broke a wheel lug while doing tire rotation. I can understand that this can happen, what I don't understand is that it was going to take over a week to get a replacement and it would cost me over $100 for this one lug. I stopped at local auto parts store on my way home and replaced the wheel lug myself for $8. I can't believe that with the number of Bergstrom GM dealerships in the area, a standard wheel lug wouldn't be available.
Gene K.
Greenville,
WI
Business Response
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